MUD 502 Residents,
Apparently there are still some issues with updating our auto pay information with Inframark. In order to avoid getting disconnect notices because your payment was kicked back, please ensure you have updated your information. Attached below is the letter from Inframark.
Thank you,
MUD 502 Board
Dear Resident,
As part of an internal system update, all customers previously enrolled in AutoPay are required to log in to the customer portal and re-enroll to continue automatic payments. Unfortunately, if this step hasn’t been completed, your recent payment may not have been processed. Please take a moment to update your AutoPay information today to bring your account current and avoid any additional late fees or service interruptions.
If you need help or prefer to update over the phone, our Customer Service Team is happy to assist at 832-467-1599 or CustomerService@Inframark.com. We sincerely apologize for any inconvenience this change may have caused and appreciate your prompt attention to this matter.
Thank you,
The Inframark Customer Service Team